We want you to be completely satisfied with your purchase from our website. If for any reason you are not satisfied with your purchase, we offer a return and refund policy as outlined below.
Return policy:
You may return your purchase within 30 days of delivery for a full refund
The item must be unused, in its original packaging, and in the same condition as when you received it
To initiate a return, please contact us at [insert contact information] with your order number and reason for the return
You will be responsible for the cost of return shipping, unless the item arrived damaged or defective
Refund policy:
Once we receive your return, we will inspect the item and process your refund within 5 business days
Refunds will be issued to the original payment method used for the purchase
Depending on your payment method and financial institution, it may take up to 10 business days for the refund to appear on your account
Damaged or defective items:
If your item arrived damaged or defective, please contact us at [email protected] with in 7 days of delivery
We may ask you to provide photos of the damage or defect
We will offer a full refund or replacement, including the cost of return shipping
Exchanges:
We do not currently offer exchanges for items purchased on our website
If you would like a different item, please initiate a return for the original item and place a new order for the desired item
Cancellations:
You may cancel your order within 24 hours of placing it, by contacting us at [email protected]
If your order has already shipped, you will need to initiate a return to receive a refund
Contact us:
If you have any questions or concerns about our return and refund policy, please contact us at [email protected]
Thank you for shopping with us. We value your business and strive to provide excellent customer service.